Privacy Policy

Effective Date: July 14, 2025

Welcome to BestWedStory. Your privacy is important to us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. By accessing or using BestWedStory, you agree to the terms of this policy.

1. Who We Are

BestWedStory is a wedding media collection and storytelling platform. We provide services including file upload, QR-code-based guest contributions, media hosting via Google Drive, and wedding video production.

2. Information We Collect

Information You Provide: name, email, wedding date/location, uploaded media, guestbook messages.
Automatically Collected Data: IP address, device/browser info, analytics & heatmap usage.
Third-Party Services: Google Drive (WP Cloud Plugins), Google Analytics, Tawk.to, Contact Form 7, Flamingo, RecordRTC.

3. How We Use Your Information

To provide and improve services
Create wedding pages & QR cards
Send support, updates, confirmations
Analyze behavior to improve UX
Showcase content (only with consent)

4. Media Content and Permissions

You retain ownership of uploaded files but grant us a limited license to store, display, and use them solely to provide our service. Explicit consent is requested for marketing use. Consent can be withdrawn any time by contacting us.

5. Cookies and Tracking

We use cookies and similar tech for functionality, personalization, and analytics. You can manage cookies in browser settings.

6. Data Storage and Retention

Data is stored on secure servers and Google Drive. Retention period:

Media files: 12 months after project
Guestbook/voice messages: 12 months or upon request
Contact/form data: until no longer needed

7. Your Rights

You may request to access, correct, delete, or restrict processing of your data at any time. Contact us at info@bestwedstory.com.

8. Data Transfers and International Access

Your data may be processed outside your country. We apply safeguards in accordance with laws like GDPR and CCPA.

9. Data Protection and Security

We implement standard security practices like SSL, access control, and secure third-party tools. No system is 100% secure, but we take all reasonable steps to protect your data.

10. Children's Privacy

We do not knowingly collect personal data from children under 13 without verified parental consent.

11. Updates to This Policy

This Privacy Policy may be updated. We will post changes with a new "Effective Date". Continued use means acceptance of updates.

12. Contact

If you have questions, contact us at info@bestwedstory.com.

Thank you for trusting BestWedStory to help preserve your wedding memories.